All video calls are conducted using Google Meet. Google Meet is encrypted in transit by default between you, your therapist and Google for video meetings on a web browser, and on Meet Android and iOS® apps.​ Google Meet adheres to Internet Engineering Task Force (IETF) security standards for Datagram Transport Layer Security (DTLS) and Secure Real-time Transport Protocol (SRTP).

I recommend using Google Meet from a laptop or desktop computer, in which case there is no need to have a Gmail or Google account. If you are accessing Google Meet from a mobile device or tablet you will need to download the Google Meet app and have a Google account (but there is no need to have a Gmail account).